Licesnce to STEAL???????
the tech spent 8 hours to remove a CD in the drive....
a simple key board command takes care of.I had to inform him of this .. i discovered after 1 minute on the internet ..Finding out this incompetance I informed the shop to HALT!!! I was returning a used laptop also I purchased
to suffice until other was repaired ...This was sold, unbenounced to me ... with not even enough ram to...