I loved the customer servie adn the salon itself. I have been searching for new stylist for about a year now , so that I do not have to drive over 17 to the one I have had for years. I researched hair stylists locally, thoroughly and came to the stylist I chose at Salon Cruz, Hope. I guess she is good with curly hair and I have straight thik hair that needs precise hair cutting with detail and even -ness??? I came in for a consultation weeks ahead and then re-described when I came in. Instead of the result and style I went to great lengths to describe I have the worst haircut on my entire life and paid the most I have ever. I asked for something precise and got anything but that. There are layers all over that are not even and the lengthy part of my hair is in strings and not even as well . One side is totally different than the other. I cannot let this just go straight - which was a big request because of my lifestyle, which I went over explicitly. It is many different colors, the base is light strawberry blonde instead of medium brown, as we discussed and no darker low lights as I asked pulled thru. Then on top of it I was charge 185.00 "at a discount?" for this mess and thus paid over $200.00 of my money that I am really watching carefully right now for a disastrous style - not an easy beach style that I can wear straight. This is more like a curly cut that an be hidden in a curly haired person. My hair is always a beautiful thick and straight style. Now it looks like ---- HORRIBLE. I feel that I was cheated of what I went to great lengths to describe and explain and walked out of there in the blur , like many do when they kind of like the stylist and then get home and ---- what a MESS. My money is gone and I am looking at a year at least of growth to get to what I could have easily have had, since I waited a grew my hair out to achieve what I wanted.

Do you want to feel like a million bucks? Go and see Glen at La Salon Cruz. Not only is he personable and articulate, he KNOWS his stuff! He gave me a great color touch up that looks perfect ( it takes skill to match someone else's work and Glen did) . He also gave me great trim and showed me how to style my hair differently. We had a great conversation about a plethora of things. I have had my hair done all over the country ( L.A., Santa Barbara, and S.F.) and Glen rocks!!!!!. I was vacationing in Aptos for the week , I live 2 hours away and I will make the drive to let Glen work his magic again. Le Salon Cruz is LUCKY to have him on staff. What an asset. Great ambiance and music in salon too!

I am so excited...I have found a salon with everything a girl could want. Not Only did I get a fantastic hair cut, But I found a wax-er for Life!! Getting waxed can be pretty Tough. Friendly, fast, efficient, and comfortable was what I got @ Le Salon. I highly recommend.

My appointment was at 3:45pm and I got there at 4:00pm because of tourist traffic through town. When I got to Le Salon Cruz, my stylist had flat out left! "She just left," they said "and no one else is available." She couldn't even wait 15 minutes for a client? I was so speechless I just walked back out the door. If you might be late getting to Le Salon Cruz, please do not book an appointment here. In my opinion, this was a really tacky move and I will never go back.

I love this Salon - they are wonderful - so professional and courteous. I have had a few things done at this Salon and the experience has always been great! I highly recommend this Salon to anyone who is looking to replace their current Salon. Their space is wonderful and they have the most professional staff in Santa Cruz! A+ all the way!